Privacy Policy

Last Updated: 14 November 2024

We are committed to protecting your privacy and ensuring your personal information is handled securely. This Privacy Policy explains how we collect, use, and protect your information when you use our services.

1. Information We Collect

1.1 Personal Information

  • Email Address and Username: When you create an account or log in, we collect your email address and username to identify you within the app and provide a personalized experience.

1.2 Usage Data

  • Crash Data and Analytics: To help us understand how the app is performing and to improve the app's functionality, we collect anonymous crash data and analytics. This data is not associated with any personally identifiable information and helps us enhance the app's performance and user experience.

2. How We Use Your Information

  • Account Management: To enable you to log in, manage your account, and personalize your app experience.
  • Improving App Performance: Analyzing anonymous crash data and usage trends to enhance the app's performance, reliability, and features.
  • Customer Support: To respond to your inquiries or support requests.

3. Data Security

We take data security seriously. We implement industry-standard measures to protect your personal information from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of data transmission over the internet or electronic storage is 100% secure and we cannot guarantee absolute security.

4. Data Sharing

We do not sell, trade, or otherwise transfer your personally identifiable information to outside parties unless required by law or necessary to protect our rights.

5. Third-Party Services

We may use third-party services (such as analytics providers) to help us understand how the app is used and improve our service. These third parties do not have access to your personal information, and we ensure that they adhere to strict privacy and data protection guidelines.

6. Children's Privacy

This service is not intended for users under the age of 13, and we do not knowingly collect personal information from children under 13. If we discover that we have collected personal information from a child under 13 without parental consent, we will delete this information promptly.

7. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted in the app and take effect upon posting. Your continued use of this service after any changes signifies your acceptance of our updated Privacy Policy.

8. Contact Us

If you have any questions about this Privacy Policy or data practices, please contact us at:

Fujairah Research Center

Email: info@frc.ae